Cancellation Policy

FAQ | Cancelations | Privacy Policy | Terms of Use | Terms of Business

Flocations puts the consumer first.  We will work with you to get you a full refund!

Flocations Refund Guarantee.

Any purchase done through Flocations is completely protected!  If the tour operator fails to deliver the travel product  that was purchased  and documented within your itinerary, Flocations will reimburse you fully for any undelivered or materially different travel products!  Please use our contact form to submit a description of the issue within 7 days of returning from your trip and we will get back to you within 24 hours.  Some refund restrictions may apply when dealing with flights.

I want to Change my Booking.

If you would like to change the booking, just contact your tour operator through Flocations messaging and inform them of your decision.  You can then pay any extra fees that you may incur.  Please use our contact form for any issues!

I want to Cancel my Booking.

If you would like to cancel your booking, just  visit our contact form and we will  confirm your refund within 48 hours!  Your purchased tour will have all refund information within it, however, if it does not the standard refund rules will apply:

Packages with Flights:

Packages that have flights included are subject to specific flight taxes, tariffs and cancellation policies. The rest of the tour (ie the total tour price excluding flight fees) will  be refunded  as Packages without Flights.

Packages without Flights:

(this includes any multiple-day activities, tours, adventures, etc)

Cancel on or 60 days before travel departure

refund 100%

Cancel 30 days or more before travel departure

refund 90%

Cancel between 30-15 days before travel departure

refund 50%

Cancel 15 days or less before travel departure

 no refunds

Single Day Activities:

Cancel within 24 hours for a full refund.

If you have any more questions, please see our FAQ or send us an enquiry and we will respond within 48 hours.

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